Shipping and returns

SHIPPING

kuori offers free shipping for orders of 15€ or more.
If your purchase is of a lower amount, shipping costs are 3.50€, for Peninsular shipments, 9.50€ for Balearic Islands and 14.5€ for the Canary Islands.
kuori will not be responsible for failure to deliver its products in case of stock shortage or unavailability of the product, force majeure, weather conditions, disruption or strike of transport services, flood or fire.

RETURNS

Personalized orders cannot be exchanged and/or returned.
It is essential to present or send the purchase receipt.
You have a period of 30 calendar days to manage the exchange or return of your order. In order to process it, the product must be in perfect condition and show no signs of use. You can write us an email to hola@kuori.es clearly indicating that you want to make a return and we will tell you how to manage it.